LEGAL NOTICE

0. OBJECT AND ACCEPTANCE

This legal notice governs the use of the website https://tickets.pleisure.pro/en/, which is owned by Pemsa Leisure Sociedad Limitada (hereinafter, PLEISURE).

Browsing the PLEISURE website grants the status of user and implies full and unconditional acceptance of all provisions included in this Legal Notice, which may be subject to modifications.

The user agrees to use the website correctly in accordance with the law, good faith, public order, commercial customs, and this Legal Notice. The user will be liable to PLEISURE or third parties for any damage or harm caused as a result of non-compliance with this obligation.

1. IDENTIFICATION AND COMMUNICATION

In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, PLEISURE informs you that:

Company name: Pemsa Leisure Sociedad Limitada

Tax ID (CIF): B66144601

Registered office: AVDA FRANCESC FERRER I GUARDIA, N° 13, 08038 BARCELONA

Registration details: Mercantile Registry of Barcelona, registration number 1, volume 44051, sheet 121, section, page 445747.

To contact us, we provide the following means of communication:

Phone: 34 93 508 63 00

Email: info@pleisure.pro

All notifications and communications between users and PLEISURE will be considered effective for all purposes when sent by postal mail or any of the means listed above.

2. CONDITIONS OF ACCESS AND USE

The website and its services are freely accessible. However, PLEISURE conditions the use of some services on the prior completion of the corresponding form.

The user guarantees the authenticity and accuracy of all data communicated to PLEISURE and will be solely responsible for any false or inaccurate statements.

The user expressly agrees to use PLEISURE’s content and services appropriately and not to use them for, among other things:

a) Disseminating illegal, violent, pornographic, racist, xenophobic, offensive content, or content that promotes terrorism or, in general, violates the law or public order.

b) Introducing computer viruses or performing actions that could alter, damage, interrupt, or cause errors or harm to PLEISURE’s or third parties’ electronic documents, data, or systems; as well as obstructing other users’ access to the website and its services through excessive consumption of IT resources.

c) Attempting to access other users’ email accounts or restricted areas of PLEISURE’s or third parties’ IT systems and, if applicable, extracting information.

d) Violating intellectual or industrial property rights, as well as breaching the confidentiality of PLEISURE’s or third parties’ information.

e) Impersonating another user, public authorities, or a third party.

f) Reproducing, copying, distributing, making available, publicly communicating, transforming, or modifying content, unless authorized by the rights holder or legally permitted.

g) Collecting data for advertising purposes or sending any type of advertisement or commercial communication without prior request or consent.

All website content, such as texts, photographs, graphics, images, icons, technology, software, as well as graphic design and source code, constitutes property of PLEISURE. No exploitation rights are granted to the user beyond what is strictly necessary for correct website use.

Users may view content and, if applicable, make authorized private copies provided they are not distributed to third parties, installed on networked servers, or exploited in any other way.

All trademarks, trade names, or distinctive signs on the website are the property of PLEISURE, and their use or access does not grant any rights to users.

Distribution, modification, transfer, public communication of content, or any act not expressly authorized by the rights holder is prohibited.

Establishing a hyperlink does not imply any relationship between Pemsa Leisure Sociedad Limitada and the website owner, nor acceptance or approval of its content. Prior written authorization from PLEISURE is required. The hyperlink may only direct to the homepage and must avoid false, inaccurate, or illegal statements about PLEISURE.

PLEISURE is not responsible for the use users make of materials provided on the website or their actions based on them.

3. DISCLAIMER OF WARRANTIES AND LIABILITY

Content on this website is general and purely informative. Full access, accuracy, completeness, timeliness, or suitability for a specific purpose is not guaranteed.

To the extent permitted by law, PLEISURE excludes any liability for damages arising from:

a) Inability to access the website or inaccuracy, incompleteness, or obsolescence of content, as well as defects in transmitted, stored, or made available content.

b) Presence of viruses or other elements that could alter users’ IT systems, electronic documents, or data.

c) Non-compliance with laws, good faith, public order, commercial customs, and this legal notice due to improper website use. PLEISURE is not responsible for third-party actions violating intellectual property, trade secrets, honor, privacy, image, unfair competition, or illegal advertising.

PLEISURE also declines responsibility for information outside this website or not managed directly by our webmaster. Links are for user information only. PLEISURE does not guarantee the functionality or accessibility of linked sites nor is responsible for third-party hyperlinks.

4. PRIVACY POLICY

4.1. Who is responsible for processing your data?

In accordance with Regulation (EU) 2016/679 and Organic Law 3/2018 of December 5 on Personal Data Protection and digital rights, the data controller is identified in Section 1 of this Legal Notice.

Types of data we hold and how we obtained them:

We process the following categories of personal data from clients and suppliers:

Identification data
Postal or email addresses
Commercial information
Financial and transaction data

4.2. Do we process special categories of data?

All data above are obtained directly from you through commercial offers, contractual proposals, or your company providing identification or other necessary data. You must update this information if it changes.

4.3. Purpose of processing your data

We use the data to manage sales, after-sales service, supplier management, service quality, etc., including:

I. Sending information requested via contact form or other channels,

II. Providing potential and current clients with product and service offers,

III. Administrative, fiscal, and accounting management for clients or suppliers,

IV. Conducting surveys, market studies, etc., to provide optimal offers and service quality.

4.4. How long do we keep your data?

Personal data collected via contact forms or from clients/suppliers will be retained until deletion is requested. Data from clients and suppliers will be kept while the commercial relationship exists, respecting legal minimum retention periods.

We may keep data reasonably longer to respond to inquiries, resolve issues, improve services, launch new services, and comply with applicable law. After this period, personal data will be deleted from our systems.

4.5. Legal basis for processing your data

Depending on the type of processing, the legal basis is as follows:

Firstly, accounting management will be carried out, including invoicing and the purchase of tickets, as well as relations with clients and suppliers. This processing is based on the maintenance, development and control of the contractual relationship between the parties.

Likewise, the data may be used for tax management purposes, including the application of withholdings, bonuses or other tax obligations. The legal basis for this processing is both the maintenance of the contractual relationship and compliance with the applicable legal obligations.

Additionally, administrative management will be carried out, covering logistics tasks, storage, delivery of products to the client and receipt of goods. This processing is also legitimised by the maintenance, development and control of the contractual relationship.

Finally, the data may be processed for marketing purposes, consisting of the sending of commercial communications regarding products or services, addressed to members or to those individuals who have previously requested information, including satisfaction surveys and the communication of cultural activities organised by Pemsa Leisure Sociedad Limitada. This processing is based on the free, specific and unequivocal consent of the data subject.

It is expressly stated that the withdrawal of consent for marketing actions shall not, under any circumstances, affect the execution of any contract that may exist between the parties. Likewise, the processing may be based on the legitimate interest of the company in the promotion and marketing of products or services similar to those previously obtained or requested by the data subjects.

If you do not provide personal data, the contract cannot be executed or legal obligations fulfilled.

4.6. Recipients of your data

Your personal data will not be shared with third parties for direct marketing unless expressly authorized. We may share data with public authorities or regulatory bodies when legally required or reasonably necessary to comply with judicial processes or protect the rights of the company or its clients.

Data may also be shared with service providers helping to operate the website or contracted services (IT support, logistics, accounting, etc.) under the same security and confidentiality obligations.

4.7. Transfers to third countries

No data transfers to third countries are planned except upon express request.

4.8. Your rights

You have the right to know if we process your personal data and can request access, rectification, deletion, restriction, opposition, and data portability, as applicable. You can withdraw consent at any time without affecting prior processing. Requests must be made in writing with ID copy to the contact in Section 1.

You may also file a complaint with the Spanish Data Protection Agency: http://www.agpd.es/portalwebAGPD/index-ides-idphp.php

We commit not to send emails without prior express consent. Users can opt out by checking the appropriate box.

5. PROCEDURE IN CASE OF ILLEGAL ACTIVITIES

If any user or third party considers that there are facts revealing illegal use of content or activities on the website, they must notify PLEISURE, identifying themselves, specifying the alleged violations, and declaring that the information provided is accurate.

Spanish law applies to any disputes concerning the PLEISURE website.

6. PUBLICATIONS

Administrative information on this website does not replace legal publication of laws, regulations, plans, general provisions, and acts formally published in official journals, which are the only valid source of authenticity and content. Website information is a guide without legal validity.